It’s the time of year when the humidity in my basement creeps up to 60 percent, and if I don’t turn on the dehumidifier, silverfish and other creepie crawlies move in. Last fall, my LG dehumidifier from Costco quit removing water from the air, even though the air temp was still fairly warm and the humidity was over 50 percent. (The fan still worked.) I thought maybe the hose to the drain was clogged ,so I made sure the line was clear. When it still didn’t work, I returned the five-month old appliance for a full refund.
Confession: It was the second time I had returned an LG humidifier to Costco. The prior one lasted about eight months before it developed the same flaw. I returned that one as well. Feeling that buying and possibly returning a third one was taking advantage, I checked Consumer Reports’ ratings. They recommended a model by Danby, which I discovered Costco sells online only.
I’m sure that some readers or business owners will feel I took advantage of Costco’s generous return policy, but in my defense, it’s my way of letting Costco know they are selling an inferior product. In fact, I’m pretty sure that the LG dehumidifer is problematic because one local retailer that sells Costco’s returns had several of the same LG models for sale last week.
Readers, let me know your thoughts. Was I sending Costco a message about a bad product or a message that I’m a serial returner? Also, has anyone else had trouble with dehumidifiers petering out after one season? My Sears model, which I bought used, worked for five years.