Comments on: It takes a village to get a bus moving again http://blogs2.startribune.com/blogs/roadguy/2009/07/09/it-takes-a-village-to-get-a-bus-moving-again/ Travel along with our transportation geek Tue, 24 Nov 2009 02:33:00 +0000 http://wordpress.org/?v=2.3.3 By: Drew http://blogs2.startribune.com/blogs/roadguy/2009/07/09/it-takes-a-village-to-get-a-bus-moving-again/#comment-17269 Drew Thu, 16 Jul 2009 03:14:03 +0000 http://blogs2.startribune.com/blogs/roadguy/2009/07/09/it-takes-a-village-to-get-a-bus-moving-again/#comment-17269 I look a look at the think site and came to one conclusion: Someone had too much whine with dinner. The author, a frequent transit user, didn't know about the downtown fare? Wow. Nearly every time I ride the 6, 12 or 4 in or out of downtown Minneapolis at least one passenger pays the DT fare. There are also signs at the edges of both downtowns marking the fare zone boundaries. Just Wow. I look a look at the think site and came to one conclusion: Someone had too much whine with dinner. The author, a frequent transit user, didn’t know about the downtown fare? Wow. Nearly every time I ride the 6, 12 or 4 in or out of downtown Minneapolis at least one passenger pays the DT fare. There are also signs at the edges of both downtowns marking the fare zone boundaries. Just Wow.

]]> By: Usability Guy http://blogs2.startribune.com/blogs/roadguy/2009/07/09/it-takes-a-village-to-get-a-bus-moving-again/#comment-17259 Usability Guy Tue, 14 Jul 2009 17:00:41 +0000 http://blogs2.startribune.com/blogs/roadguy/2009/07/09/it-takes-a-village-to-get-a-bus-moving-again/#comment-17259 Transit usability is a complex engineering process not practiced well by Metro Transit. Placement of transit stops in areas that have too small a landing pad for people to get on or off buses is a common usability problem with Metro Transit which is what is really going on with your entertaining door lift story. http://www.sofbot.com/article/transit_usability.html has a collection of 40+ articles addressing many transit usability problems like this at Metro Transit, including advertising impacts, fare schemes, scheduling, customer service, trains, bicycle transit and more. I find "entertaining story" blogs like bustales and picking-up-strangers are mostly fluff and nonsense. Transit usability is a complex engineering process not practiced well
by Metro Transit.

Placement of transit
stops in areas that have too small a landing pad for people
to get on or off buses is a common usability problem with Metro Transit which is what is really going on with
your entertaining door lift story.

http://www.sofbot.com/article/transit_usability.html has a collection of 40+ articles addressing many transit usability problems like this at Metro Transit, including advertising impacts, fare schemes, scheduling, customer service, trains, bicycle transit and more.

I find “entertaining story” blogs like bustales and picking-up-strangers are mostly fluff and nonsense.

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